Items Damaged or Poor Quality
If an item is damaged or is shipped with a poor-quality print, you must send us a photograph of the poor-quality print or damaged area. Teeflat will replace any items damaged or poor-quality at no additional cost. Teeflat is not responsible for items damaged in shipping.
Wrong Product Shipped
If we ship the wrong product to your customer, send us a photo showing how the product differs from what was ordered and we will replace any such items at no additional cost.
This is a shirt printed on demand. We do not support refunds in case the buyer chooses the wrong size. Please refer more here:
You can cancel your order within 24 hours after ordering. After 24 hours upon processing your order, you will not be able to cancel your order. The order cancellation fee is 10% of the total order value you have placed. Please email us if you want to cancel your order as soon as possible.
If you have any other complaint regarding the design printed on a product, please send us a photo. Credits, refunds, or reprints will be issued at the sole discretion of Teeflat if the printed design differs substantially from the artwork that was submitted. We will investigate every case and will work to provide a resolution that satisfies you and your customers.
Teeflat makes every effort to fulfill orders with the exact product ordered. In the event that product becomes unavailable, Teeflat reserves the right to fulfill the order using similar products of equal or greater value than the product originally ordered.
Intellectual Property Policy
Teeflat prohibits customers from using the site to display or sell items that infringe on the intellectual property, copyrights, trademarks, or service marks of a third party. Teeflat abides by the federal Digital Millennium Copyright Act (DMCA) by responding to notices of alleged infringement that comply with the DMCA and other applicable laws. As part of our response, we may remove or disable access to material residing on a site that is controlled or operated by Teeflat (such as http://Teeflat.com) that is claimed to be infringing, in which case we will make a good-faith attempt to contact the person who submitted the affected material so that they may make a counter notification, also in accordance with the DMCA.
Before serving either a Notice of Infringing Material or Counter-Notification, you may wish to contact a lawyer to better understand your rights and obligations under the DMCA and other applicable laws. The following notice requirements are intended to comply with Teeflat’s rights and obligations under the DMCA and, in particular, section 512(c), and do not constitute legal advice.
NOTICE TO COPYRIGHT OWNERS:
If you believe material posted on or linked to or from this site is infringing, please provide a written, signed notice of infringement (a “DMCA Notice”) to the designated agent at the Teeflat, by fax or mail, at the address provided on our contact page. Such DMCA Notice should be in the form set forth below, which is consistent with the form suggested by the United States Digital Millennium Copyright Act (the “DMCA”).
Pursuant to federal law you may be held liable for damages and attorneys’ fees if you make any material misrepresentations in a Notification. Thus, if you are not sure whether content located on or accessible via a link from the Website infringes your copyright, you should contact an attorney.
All Notifications should include the following:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The URL to the Teeflat campaign(s) containing the allegedly infringing material.
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notifications should be sent to the address shown on our contact page.
Please note: The DMCA provides that you may be liable for damages (including costs and attorneys’ fees) if you make a false or bad faith allegation of copyright infringement by using this process. If you are not sure what your rights are, or whether a copyright has been infringed, you should check with a legal advisor first.
All information about you, private or otherwise, we obtain through your registration or when you place an order on this site is secured on our servers and never released to any third party.
Really private information, like your credit card number or other payment information, is NEVER stored in any way on our servers.
Your privacy (and security) is our priority. Plain and simple.
Thank you for trusting Teeflat.com with your information.