Frequently Asked Questions

Please read our FAQ before sending us a message.

TRACK YOUR ORDER

To know the status of your order.

Processing status: Your order has been processed, we are in the process of printing T-shirts for you. You will receive an email notification of shipping status when we finish printing your shirt and delivery for you

WILL YOU SHIP TO MY COUNTRY?

Yes, we ship orders worldwide!

How long will delivery take?

The standard delivery time is 6 – 9 days during normal times of the year, and maybe 9 -12 during the holidays.

Which payment methods are accepted in the Online Shop?

We accept payment by credit card (VISA / MasterCard / AMERICAN EXPRESS / JCB / Diner’s Club International), by debit card (VISA, Carte Bleue, Carte Bancaire), by direct bank transfer services (SOFORT Banking, iDEAL) and by PayPal.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.

If you have other questions, please contact us via email
service@teeflat.com